FAQs
RAW wedding video footage is not included, as it is captured in an unedited format that does not represent the quality of our finished work. Our footage is recorded in the S-Log3 colour profile, which requires professional colour management and processing before editing can begin. To manage storage requirements efficiently, all RAW video files are permanently deleted after the final edited films have been delivered.
Guided by our Christian faith, we have chosen not to provide photography or videography for same-sex marriages. This choice is not made in judgment, but in faithfulness to our convictions.
We previously offered drone services and operated strictly within the regulations and safety guidelines applicable at the time, which is why drone footage may still appear in some of our earlier work. However, due to increasingly strict South African drone laws and restrictions, we have decided to discontinue drone services to ensure full compliance and eliminate the risk of penalties or legal consequences. This allows us to focus entirely on delivering high-quality photography and videography within safe, professional standards.
Penalties & Fines
Drone Laws & Regulations
While we take great care to ensure the highest possible quality audio on your wedding day, clear, noise-free, and completely undistorted recordings cannot always be guaranteed. Many factors come into play during a live event, including environmental noise, room acoustics, guest movement, and unpredictable technical variables. We do everything within our control on our side to capture the cleanest and most reliable audio possible, using professional equipment and proven recording methods. However, as with all technology, equipment can fail or be affected without warning. In addition, DJ and sound system setups play a significant role in the final audio quality, particularly when audio is fed through venue mains or external sound systems. Despite these challenges, we always aim to achieve the best possible outcome for your wedding film audio.
Certain photos may or may not be included in your wedding gallery, and the same applies to your highlights film. It is important to communicate verbally or in writing any specific shots, people, or moments you would like us to prioritise. While we will make every reasonable effort to capture the requested moments once communicated to us, we cannot guarantee that all requested content will be captured due to time constraints, unforeseen circumstances, scheduling, or other variables beyond our control. If specific requests are not communicated to us in advance, we cannot be held responsible for any missed content resulting from a lack of communication.
Our booking process is designed to secure your date efficiently. A booking is formally confirmed once the 25% non-refundable deposit has been paid and all required documentation has been completed, signed, and returned.
However, once a client has verbally or in writing confirmed their intention to proceed with our services and requested that the date be reserved, this constitutes a commitment to our services, even if documentation has not yet been signed or the deposit paid. Should the client cancel thereafter, or neglect to inform us that they have chosen to make use of another vendor, the R3500 cancellation fee will still apply to cover any loss of potential income resulting from the date being reserved and other bookings being declined.






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